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Conditions of use

All information provided on the Volkswagen AG website has been carefully checked. Volkswagen AG strives to ensure that content on its website is current and accurate. However, the company cannot guarantee that its website is complete, correct, up to date and constantly available. Volkswagen AG shall not be liable for damages incurred as a result of following advice or recommendations published on its website, without prejudice to responsibilities arising from a contractual relationship, a tort or delict, or another legal requirement.

Volkswagen AG may, at its own discretion, change the content of its website or cease operating it at any time and without giving notice. The company is under no obligation to keep the content of this website up to date at all times.

Volkswagen AG shall accept no liability for the content or availability of third-party websites that may be accessed via external links. Volkswagen AG expressly dissociates itself from all content which may infringe on criminal or liability-related laws or which could be considered contrary to accepted standards of public decency.

Volkswagen AG shall not be liable for the content of third-party websites. Volkswagen AG shall be liable for a breach of contractual duties through slight negligence for all claims for damages and reimbursement for expenses due to a culpable breach of duty based on the content on its website, whereby this liability shall be limited to typical and foreseeable loss or damage. Furthermore, the company shall not be liable for slightly negligent breaches of duty. The limitation of liability outlined above shall not apply in cases of strict liability and for damages incurred as a result of injury to life, limb or health or under the German Product Liability Act (Produkthaftungsgesetz).

The copyright, names, trademarks and other property rights of Volkswagen AG and third parties must be observed when using the Volkswagen AG website. Among other elements, images, music and brand names such as “Volkswagen” and “Volkswagen Connect” that are presented on these pages are protected. The accessibility of the Volkswagen AG website does not constitute the granting of a license or other right of use. Any improper use of the Volkswagen AG website is prohibited; this includes, in particular:

  • Circumventing security measures
  • Using any system or running any application which could result in damage to systems or cause them to malfunction, in particular by making any change to the physical or logical architecture of Volkswagen AG servers or networks or other networks
  • Integrating the Volkswagen AG website or parts thereof into other websites, either private or commercial, and commercial use

Volkswagen AG is neither willing nor required to take part in a dispute resolution procedure before a consumer arbitration board.

Wolfsburg, March 2018
Version 1.1

Volkswagen Connect® Contact

Phone
00 800 444 999 50

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Please call +49 5361 83 89 99 16

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The vehicle identification number

What is a VIN?

The vehicle identification number (VIN) is a unique 17-digit code that can be used to identify your vehicle. You can locate your VIN in the vehicle log book, vehicle registration certificate, or in the lower area of your windscreen.

Vehicle registration

Certificate of Admission

Windshield

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