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Function ‘Volkswagen Connect® Assistance Call‘

Contact the 24-hour service hotline.


In the case of a technical breakdown or even an accident, the app enables you to get directly in touch with the national 24-hour breakdown services at home or abroad, or the Volkswagen service hotline. In the case of an emergency you can send your vehicle data and current location to the nearest Authorised Repairer via the app. This means you will always have 24-hour breakdown services close to you. The most important tips on what to do in an emergency can also be found here.

If you have any questions or need more product information you can also speak to the service hotline. A direct call is easy to make from the app’s start screen.

Breakdown help is available to you by direct call - even when abroad.

What must you do in the case of an emergency? You can find all the important information on the right things to do quickly and comprehensibly here.

Discover additional app features

Volkswagen Partners

Direct connection to your local Volkswagen Authorised Repairer with automated service requests.

Find out more

My Volkswagen

Vehicle information with an overview of VIN, mileage, inspection, oil service and tyre info.

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Parking Space

Where did I park? With Volkswagen Connects vehicle location feature finding your car is easy.

Find out more

Volkswagen Connect® Contact

Telephone
1800 930066

Available around the clock.
If your telephone provider does not support this number, please call +3531 6533522.

The costs are based on the relevant rate charged by your provider.
In the case of calls from abroad, roaming charges may apply.

The vehicle identification number

What is a VIN?

The vehicle identification number (VIN) is a unique 17-digit code that can be used to identify your vehicle. You can locate your VIN in the vehicle log book, vehicle registration certificate, or in the lower area of your windscreen.

Vehicle registration

Certificate of Admission

Windshield

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