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Third-party providers

The following third-party functions are available with Volkswagen Connect:

Digades GmbH / dfreeeze:

Dfreeeze allows you to control an auxiliary heater installed in your car. In order to use it, you must have a compatible auxiliary heater, a dfreeeze module specially installed in the vehicle and a dfreeeze user account. You cannot create a dfreeze user account directly in the Volkswagen Connect® app. However, you can find a link to the dfreeeze website using the menu navigation. When you follow this link, you leave the Volkswagen AG app. Volkswagen AG does not own these third-party websites and is not responsible for their content. Volkswagen has no control over which data is collected from you, stored or processed on this website. Further information can be found in the privacy policy of the provider of the external website. Once you have created a user account with Digades GmbH, you can log into the Volkswagen Connect® app with these login details and control your auxiliary heater. An internet connection is required for the control to work. To ensure safety, do not operate the auxiliary heater in unventilated car parks or garages due to the risk of poisoning and suffocation.
For more information go to:

Digades GmbH
Äußere Weberstraße 20
02763 Zittau

Volkswagen Connect® Contact

1800 930066

Available around the clock.
If your telephone provider does not support this number, please call +3531 6533522.

The costs are based on the relevant rate charged by your provider.
In the case of calls from abroad, roaming charges may apply.

The vehicle identification number

What is a VIN?

The vehicle identification number (VIN) is a unique 17-digit code that can be used to identify your vehicle. You can locate your VIN in the vehicle log book, vehicle registration certificate, or in the lower area of your windscreen.

Vehicle registration

Certificate of Admission


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