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Function ‘Volkswagen Connect® – Service and appointments‘

Find your Volkswagen service partner.


When setting up the app, save your favourite service partner in order to access the necessary contact details quickly and easily at any time. Route navigation and direct calling are possible from the app’s start screen. You also have a direct connection to Volkswagen Service while on the road and a list of car dealers near you will be displayed. Do you need a service appointment? Do you need an inspection appointment? Volkswagen Connect recognises the car’s warning signs and sends a service appointment request to your favourite dealer by confirmation.

The app will put you in direct contact with your service partner of choice quickly and easily.

Contact your Volkswagen Service Partner easily and immediately.

Get an offer tailored to your individual needs.

Discover additional app features

Parking Space

Where did I park? With Volkswagen Connects vehicle location feature finding your car is easy.

Find out more

My Volkswagen

Vehicle data with an overview of vehicle identification number, mileage, inspection, oil service or tyre info.

Find out more

Assistance Call

Call breakdown assistance or customer service directly from the app and share your location.

Find out more

Volkswagen Connect® Contact

Phone
00 800 444 999 50

Europe-wide for free. 
Monday - Friday 7.00 am to 7.00 pm
Saturday 8.00 am to 3.30 pm
Your provider does not support the telephone number?
Please call +49 5361 83 89 99 16

The costs are according to your provider. Calls from foreign countries may be more expensive.

The vehicle identification number

What is a VIN?

The vehicle identification number (VIN) is a unique 17-digit code that can be used to identify your vehicle. You can locate your VIN in the vehicle log book, vehicle registration certificate, or in the lower area of your windscreen.

Vehicle registration

Certificate of Admission

Windshield

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